Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time within the UK?
Standard delivery typically takes 3-5 business days. We also offer an express shipping option at checkout for 1-2 day delivery via Royal Mail.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, in their original packaging, and with tags attached. You can initiate a return through our online portal.
Are your clothing items ethically sourced?
Yes, we prioritize sustainability and fair labor practices. All our garments are produced in certified factories that meet high ethical and environmental standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Klarna and Clearpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
Do you offer international shipping outside of the UK?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.